{"id":1667,"date":"2017-12-12T16:05:02","date_gmt":"2017-12-12T21:05:02","guid":{"rendered":"https:\/\/www.cmrrasodrac.ca\/aide\/"},"modified":"2017-12-12T16:05:02","modified_gmt":"2017-12-12T21:05:02","slug":"aide","status":"publish","type":"page","link":"https:\/\/www.cmrrasodrac.ca\/fr\/reglement-du-recours-collectif-droits-en-suspens\/site-de-reclamations\/aide\/","title":{"rendered":"Aide"},"content":{"rendered":"<p>Si vous avez des interrogations au sujet du proc\u00e9d\u00e9 de r\u00e9clamations, vous pouvez trouver les r\u00e9ponses aux questions les plus fr\u00e9quentes au <strong><a href=\"https:\/\/www.cmrrasodrac.ca\/pending-list-class-action-settlement\/faq-claims-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">lien<\/a><\/strong> suivant. Si cela ne r\u00e9pond pas \u00e0 votre question, ou si vous \u00e9prouvez des difficult\u00e9s techniques avec le portail de r\u00e9clamations de CSI, veuillez nous contacter en utilisant le formulaire ci-dessous.<\/p>\n<p>Veuillez \u00eatre pr\u00e9cis lorsque vous d\u00e9crivez vos difficult\u00e9s techniques afin que nous puissions adresser la situation rapidement et de la meilleure fa\u00e7on possible.<\/p>\n<p>Les navigateurs Internet suivants sont support\u00e9s:<\/p>\n<ul>\n<li>Microsoft IE<\/li>\n<li>Google Chrome<\/li>\n<li>Firefox<\/li>\n<\/ul>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1102-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1102\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/1667#wpcf7-f1102-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1102\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1102-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"required-text\">\n\t<p><em class=\"required\">*<\/em> Tous les champs sont obligatoires\n\t<\/p>\n<\/div>\n<fieldset>\n\t<legend>Vos Informations\n\t<\/legend>\n\t<div>\n\t\t<p><label for=\"your-name\">Nom: <em class=\"required\">*<\/em><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required text-input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" 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disques<\/option><option value=\"Demandes \u00e9tats de compte\">Demandes \u00e9tats de compte<\/option><option value=\"Probl\u00e8me technique se rapportant au site web\">Probl\u00e8me technique se rapportant au site web<\/option><option value=\"Autre\">Autre<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<fieldset>\n\t\t<legend>Votre Message\n\t\t<\/legend>\n\t\t<div>\n\t\t\t<p><label for=\"your-message\">Message: <em class=\"required\">*<\/em><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required text-area\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/fieldset>\n\t<fieldset class=\"captcha-fieldset\">\n\t\t<legend>CAPTCHA\n\t\t<\/legend>\n\t\t<div class=\"captcha-wrap\">\n\t\t\t<p><label for=\"captcha-924\" class=\"captcha-text\">Please enter the characters into the field below: <em class=\"required\">*<\/em><\/label><input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-924\" value=\"4014355360\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-924 clear\" id=\"captcha-image\" width=\"72\" height=\"24\" alt=\"captcha\" src=\"https:\/\/www.cmrrasodrac.ca\/wp-content\/uploads\/wpcf7_captcha\/4014355360.png\" \/><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"captcha-924\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-captchar\" id=\"captcha-text-input\" autocomplete=\"off\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"captcha-924\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/fieldset>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n\t<div class=\"contact-submit\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/fieldset><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"168\"\/><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n\/* ]]> *\/\n<\/script>\n<\/p>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez des interrogations au sujet du proc\u00e9d\u00e9 de r\u00e9clamations, vous pouvez trouver les r\u00e9ponses aux questions les plus fr\u00e9quentes au lien suivant. Si cela ne r\u00e9pond pas \u00e0 votre question, ou si vous \u00e9prouvez des difficult\u00e9s techniques avec le portail de r\u00e9clamations de CSI, veuillez nous contacter en utilisant le formulaire ci-dessous. Veuillez [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1651,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-sidebar-page.php","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":{"0":"post-1667","1":"page","2":"type-page","3":"status-publish","5":"entry"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.cmrrasodrac.ca\/fr\/wp-json\/wp\/v2\/pages\/1667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cmrrasodrac.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cmrrasodrac.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cmrrasodrac.ca\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cmrrasodrac.ca\/fr\/wp-json\/wp\/v2\/comments?post=1667"}],"version-history":[{"count":0,"href":"https:\/\/www.cmrrasodrac.ca\/fr\/wp-json\/wp\/v2\/pages\/1667\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.cmrrasodrac.ca\/fr\/wp-json\/wp\/v2\/pages\/1651"}],"wp:attachment":[{"href":"https:\/\/www.cmrrasodrac.ca\/fr\/wp-json\/wp\/v2\/media?parent=1667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}